Ordering online is so effortless these days, it's practically the only way I shop. And, although I like to steer clear of malls and boutiques for fear of temptation, there is value in shopping locally. Obviously, it cuts out shipping costs. But you also know what you're in for when you shop in-store. Luckily, I haven't had too many experiences with orders arriving broken when I shop online, but this is not true for all. A good friend of mine just purchased a television stand which not only arrived broken but completely missing several pieces. What a headache! She now says she's sworn off online shopping for good. What's your experience?